Custom Order Form:
Interested in receiving a quick and free quote? Please fill out our form: Custom Order Request Form
Custom Order Policy
At Grand Bifold Doors, we’re proud to offer custom-made doors and windows tailored to your exact needs. Below is an overview of our custom order process and policies:
Lead Time
All custom orders take approximately 45–60 business days to be manufactured and delivered. This timeline begins once we receive your deposit and order confirmation.
Deposit & Payment
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A 50% deposit is required to start production.
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The remaining balance plus shipping costs are due before your order ships.
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Payments can be made via credit card, bank transfer, or other approved methods.
Order Confirmation
Before production begins, we will confirm:
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Size and dimensions
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Color and finish
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Panel configuration
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Opening direction (from the outside looking in)
Once confirmed, no changes can be made without additional costs or extended lead times.
Shipping
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Shipping costs will be quoted prior to finalizing your order.
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We coordinate with our shipping partners to ensure safe delivery.
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You will be contacted by the shipping company prior to delivery, so a valid phone number is required.
Cancellations & Refunds
Because each custom order is made specifically for you, all deposits are non-refundable once production begins.
Damages or Issues
If your order arrives damaged or incorrect, please contact us within 48 hours with photos so we can promptly resolve the issue.