Shipping Policy for Grand Bifold Doors
At Grand Bifold Doors, we recognize the importance of efficient and reliable shipping for our valued customers, especially for international deliveries. While we are committed to ensuring that your order reaches you promptly, we believe in transparency regarding our shipping procedures.
1. Order Processing
Upon placing your order, please allow up to 2 business days for our dedicated team to meticulously inspect, package, and prepare your items for shipment. This thorough inspection is conducted to uphold our stringent quality standards, ensuring your complete satisfaction with the products you receive.
2. Shipping Time
Following the inspection period, your order will be dispatched to your international destination. We typically engage reputable courier services to facilitate the safe and timely delivery of your items. The estimated shipping time to international destinations is approximately 7 days.
3. Unforeseen Delays
While we make every effort to adhere to our estimated shipping times, it is essential to acknowledge that unforeseen delays, such as customs clearance or adverse weather conditions, may occasionally occur. Although these delays are rare and beyond our control, we appreciate your understanding in such instances.
4. Tracking Your Order
To keep you informed about the progress of your order, we provide a tracking number as soon as your shipment is en route. This tracking number allows you to monitor the status of your delivery and estimate its expected arrival date.
5. Multiple Items in One Order
If you have ordered multiple items, please be aware that they may arrive separately. This is because they might be shipped from different warehouses to expedite the delivery process.
6. Shipping Costs
Shipping costs are determined based on your location and the weight and dimensions of your order. These costs will be clearly presented at the checkout before you finalize your purchase.
At Grand Bifold Doors, we take immense pride in delivering top-quality products to our customers around the world. While we strive to ensure a swift journey for your order, please bear in mind the two-day inspection period and the potential for unforeseen delays, which could affect the overall shipping time. We value your patience and trust in us to provide exceptional products and service. If you have any questions or concerns about shipping, please feel free to reach out to our friendly customer support team for assistance.